Our innovative quality Contract Management concept, allows us to achieve our aim of Constant Improvement by utilising the following methods:
The Contract Manager, manages his/her team of security officers on a number of contracts in a tight geographical area. They recruit, select, manage and organise, training for each of their employees, supported by the company directors.
We provide 24 hour continuous management to all of our security personnel, especially during the times that they are at their most vulnerable. This management concept is bolstered by our 24 hour Control and Communications Centre and ensures that each of our security personnel, have the benefit of and confidence in, experienced back up personnel, for whatever the reason or occurrence.
It is the Contract Manager, who ensures regular convenient, minuted meetings with his/her customers, to discuss operational topics and arrange for any changing circumstances that our customers experience during their day to day security requirements.
The Quinn Walker reporting mechanism has been complimented by customers and the emergency services, for it's simplistic effectiveness.
In most instances, when businesses decide to change their security contractors, the Transfer of Undertakings and Protection of Employment (TUPE) regulations apply. This can be daunting to those responsible, when considering changing providers. Quinn Walker have a great deal of experience with the transfer of employees, upon award of new business and provide a smooth and efficient contract change using their unique Contract Change Flow Chart.
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